Fix It: Getting Accountability Right by Roger Connors One factor, more than any other, causes the problems business leaders fear most.

Lackluster performance, sinking profits, and unmet stockholder expectations all stem from one source: a massive decline in em­ployee engagement.

Rather than blaming employees themselves for the decline, however, the Workplace Accountability Study reveals how to fix it:

The secret lies with those who lead and manage our organiza­tions. To inspire employees to be fully engaged, men­tally and emotionally, in their work, leaders must first and foremost fix accountability—in themselves, their teams, and the entire enterprise.