Frequently Asked Questions (FAQs)

Answers to all your frequently asked questions

How long does delivery take?

The duration of the delivery of your package depends on where you are in Nigeria. For example, if you are in Abuja and order in the morning, you are likely to receive your package same day. The further away you are from Abuja, the longer it takes. 

Where do you deliver to?

We deliver to almost all parts of Nigeria.

Can I get same day delivery?

Yes you can, if you are Abuja based and order before 2pm

What payments do you accept?

We accept debit card, credit card and bank transfer payments

How do I pay by bank transfer?

You can pay by bank transfer by selecting Paystack or Rave by Flutterwave at check out

Do you accept cash on delivery?

No we do not accept cash on delivery

Do you accept returns?

We are happy to exchange unwanted items (with the exception of downloadable products) that are returned to us within 7 days, provided they are in perfect and saleable condition (if it is in the original, unopened packaging).

What items can be returned?

To ensure the safety of our buyers and integrity of our goods, the following items cannot be returned or exchanged after delivery:

  • DVDs and CDs
  • Downloadable products

Still have a question?

Please contact us for more information.

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