Answers to all your frequently asked questions
[/col] [/row] [row label=”Questions” h_align=”center”] [col span=”10″ span__sm=”12″ span__md=”12″ align=”left”] [divider width=”100%” margin=”3em” color=”rgb(9, 14, 29)”] [row_inner label=”Question Wrapper: 1″ style=”collapse”] [col_inner span=”4″ span__sm=”12″ span__md=”12″] [featured_box img=”23829″ pos=”left” margin=”0px 0px 30px 0px”]Shipping
[/featured_box] [/col_inner] [col_inner span=”8″ span__sm=”12″ span__md=”12″ align=”left”] [accordion] [accordion-item title=”How long does delivery take?”]The duration of the delivery of your package depends on where you are in Nigeria. For example, if you are in Abuja and order in the morning, you are likely to receive your package same day. The further away you are from Abuja, the longer it takes.
[/accordion-item] [accordion-item title=”Where do you deliver to?”]We deliver to almost all parts of Nigeria.
[/accordion-item] [accordion-item title=”Can I get same day delivery?”]Yes you can, if you are Abuja based and order before 2pm
[/accordion-item] [/accordion] [/col_inner] [/row_inner] [divider width=”100%” margin=”3em” color=”rgb(9, 14, 29)”] [row_inner label=”Question Wrapper: 2″ style=”collapse”] [col_inner span=”4″ span__sm=”12″ span__md=”12″] [featured_box img=”23828″ pos=”left” margin=”0px 0px 30px 0px”]Payment
[/featured_box] [/col_inner] [col_inner span=”8″ span__sm=”12″ span__md=”12″ align=”left”] [accordion] [accordion-item title=”What payments do you accept?”]We accept debit card, credit card and bank transfer payments
[/accordion-item] [accordion-item title=”How do I pay by bank transfer?”]You can pay by bank transfer by selecting Paystack or Rave by Flutterwave at check out
[/accordion-item] [accordion-item title=”Do you accept cash on delivery?”]No we do not accept cash on delivery
[/accordion-item] [/accordion] [/col_inner] [/row_inner] [divider width=”100%” margin=”3em” color=”rgb(9, 14, 29)”] [row_inner label=”Question Wrapper: 3″ style=”collapse”] [col_inner span=”4″ span__sm=”12″ span__md=”12″] [featured_box img=”23827″ pos=”left” margin=”0px 0px 30px 0px”]Returns
[/featured_box] [/col_inner] [col_inner span=”8″ span__sm=”12″ span__md=”12″ align=”left”] [accordion] [accordion-item title=”Do you accept returns?”]We are happy to exchange unwanted items (with the exception of downloadable products) that are returned to us within 7 days, provided they are in perfect and saleable condition (if it is in the original, unopened packaging).
[/accordion-item] [accordion-item title=”What items can be returned?”]To ensure the safety of our buyers and integrity of our goods, the following items cannot be returned or exchanged after delivery:
- DVDs and CDs
- Downloadable products
Still have a question?
Please contact us for more information.
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